Terms of service

Effective Date: 06/24/2025

Welcome to VeloraLiving.PK. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any part of our website.

1. General

By using our site, you confirm that:

  • You are at least 18 years old or accessing under the supervision of a guardian.

  • You agree to provide accurate and up-to-date information.

  • You accept these terms and any future updates.

2. Products & Pricing

  • All products listed are subject to availability.

  • We reserve the right to change prices at any time without notice.

  • Prices are listed in PKR (or your local currency) and include applicable taxes unless stated otherwise.

3. Orders

  • Once you place an order, you will receive a confirmation email.

  • Orders are subject to acceptance and availability.

  • We reserve the right to cancel any order at our discretion (e.g., in case of pricing errors or stock issues).

4. Shipping & Delivery

  • We aim to deliver your order within the estimated timeframe.

  • Delays due to courier or weather are not our responsibility.

  • Shipping charges are mentioned during checkout.

5. Returns & Refunds

  • You can request a return or exchange within [insert time period, e.g., 3 days] of receiving the product.

  • Products must be unused, in original condition, and with tags.

  • Refunds will be processed after product inspection and may take [e.g., 4–7 business days].

(See our full Return Policy for more details.)

6. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages.

  • Loss due to unauthorized access to your account.

  • Website downtime or errors.

7. Governing Law

These Terms & Conditions are governed by the laws of Pakistan (or your respective jurisdiction). Any disputes will be resolved in the relevant courts of Pakistan.

8. Changes to Terms

We reserve the right to update these terms at any time. It is your responsibility to review them periodically.

9. Contact Us

If you have any questions, feel free to reach out:

📧 veloraliving.pk@gmail.com
📞 03703762424