Shipping policy

We’re committed to delivering your order safely and on time!
Here’s everything you need to know about our shipping process.

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Shipping Locations

We currently deliver nationwide across Pakistan.
(For international orders, please contact us directly before placing an order.)

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Processing Time

• Orders are processed within 12–24 hours after confirmation.

• Orders placed on weekends or public holidays are processed on the next working day.

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Delivery Time

• Standard Delivery: 3 to 5 business days (within major cities)

• Remote Areas: 5 to 7 business days
  Note: Delivery times may vary due to courier delays, weather, or other unforeseen events.

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Shipping Charges

• Flat Rate: [e.g., Rs. 200 per order]

• Free Shipping on orders above [e.g., Rs. 6,800]

(Shipping charges are shown at checkout before you complete your order.)

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Order Tracking

Once your order is shipped, you will receive a tracking number via WhatsApp or email to monitor your parcel’s journey.

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Incorrect Address or Delivery Failure

Please double-check your shipping address at checkout.
If the parcel is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

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Need Help?

For any shipping-related questions, feel free to reach out:
📞 03703762424
📧 veloraliving.pk@gmail.com
📱 @veloraliving.pk/WhatsApp link]